CUSTOMER CARE

If in any case you have questions about our products we will be more than happy to inform you of anything you would like to know.

Please send an email on info@hammockcare.com and we will get back to you as soon as possible.

PRIVACY & SAFETY, POLICY

 

“Personal Information”

Our website automatically collects some information about your device such as IP address, time zone, and some of the cookies that are installed on your device. We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring / exit pages, and date / time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, phone number, billing address, shipping address, payment information, and email address.  We refer to this information as “Order Information.” When we mention “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

“How we use your personal information”

  • To complete any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and / or order confirmations). 

  • Communicate with you

  • Back our orders for potential risk or fraud; and

  • Provide you with information or advertising about our products, sales or services (applicable only upon subscription/request)

  • To optimize our Site (for example, by generating analytics about how our customers interact with the Site, track the success of our marketing and advertising campaigns).
     

“Who we share your personal information with”

We share your Personal Information with third parties only for the reasons mentioned above. For example, we use Google Analytics or our Site provider analytics app to help us understand the online behaviour of our customers. You can opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, or in other words to otherwise protect our rights.

When you place an order through our Online Store, we will keep your Order Information for our records unless and until you contact us to delete this information.

“Age Restriction”

The Site is not intended for individuals under the age of 18.

Contact us

For more information about our privacy policy,

or if you have questions, please contact us on info@hammockcare.com

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments